Wireless alert at up to 400 feet; WiFi required Email and text message notification when you get mail Easy installation and configuration: you choose when the alert is active Uses 3 AAA batteries, included Best in class support a phone call or email away
Back in business
3.0 out of 5.0 by
The Constructive Critic on June 21, 2018
MAILBOX Alert, External mount. Get an email and a text message when mail is delivered. I'm giving this item 3 stars for two reasons. First, it took quite a bit of effort to install it. Some buyers have commented on the difficulty of setting up a wireless connection to the unit. But carefully following the instructions at the seller's website will get the job done. My problem was physical: I have a heavy-gauge steel mailbox like this one: https://www.amazon.com/Architectural-Mailboxes-6200B-10-Security-Reinforced/dp/B0002Q91K2/ref=sr_1_3?ie=UTF8&qid=1529622584&sr=8-3&keywords=architectural+mailboxes&dpID=41Y%252BKu1D2kL&preST=_SX300_QL70_&dpSrc=srch. When I attached the sensors to the mailbox and opened the door, I didn't receive an alert. After a bit of experimenting I discovered that the steel mailbox acted as a conductor between the sensors, so opening the door and separating them physically didn't break the circuit and trigger an alert. My solution was to mount each sensor on a 1" thickness of foam board, and attach the pieces of foam board to the mailbox with two-sided tape. The foam board acts as an insulator and prevents the steel housing from making a connection between the separated sensors.The second reason for my 3-star rating is the difficulty of maintaining a reliable signal over a distance of about 100 feet. The unit eventually quit transmitting when I had it paired with a network emanating from a router that I've since replaced. I recently paired it with a network emanating from a new, more powerful router. The pairing succeeded, and I've been getting mail alerts daily (except on Sunday) for several days. Will it last? That's the big question, which remains to be answered. Stay tuned.
Excellent and well built
5.0 out of 5.0 by
Clyde Washburn on January 20, 2018
Works exactly as described. I'm a retired EE and this device is impressive -- nicely built and works well. For best results face the top or back of the box toward your WiFi system. I love that it reports the battery level, so you won't be surprised by low batteries. I suggest Energizer Lithium batteries for low temperature operation here in the snow belt.
The Smart mailbox is here
5.0 out of 5.0 by
Stempien on November 20, 2017
This is a really good thing... Kinda cheap item to do a great job... Email and text whatever message you provide per device delivered to you with a time stamp and power readout of the internal battery. You do need a smartphone or laptop to set it up... You turn off cell phone signal and connect to its internal wifi to setup. But awesome. Would recommend wider electrical tape to secure wires inside... Like 2 inch wide, makes it easy
Well made and works exactly as advertised
5.0 out of 5.0 by
P. M. Smith on January 6, 2018
The Mailbox Alert is well made, and works exactly as advertised. Before ordering I checked for a good WiFi signal at my mailbox. Installation and set up were easy, with the only minor problem being lack of stick with the pre-installed double-sided tape on the sensor. The tape was only slightly tacky, and the sensor fell off in my hand immediately after sticking it in place. I replaced it with some good 3M mounting tape, and all's well. Our mail delivery time varies from noon to 7 PM, and this has eliminated our multiple trips to the mailbox each day.Update... We’ve had the mailbox alert in service for a year now, and it’s been rock solid. We’ve been alerted without fail. The original batteries still indicate 85% charge.
Almost Returned - Should Have
2.0 out of 5.0 by
W2H on May 31, 2019
I almost returned this product because I was somewhat confused about weather or not it had established a connection to my network. 3 hours later, with the return label printed and the item boxed for return, I decided to go to their website and see if the device was configurable on-line. To my surprise, the device had triggered several alerts. So, I went through the process of setting-up the alerts email and text message entries. Then, I got the device back out of the box and triggered an alert by separating the sensors. To my surprise, a text message came to my phone. Then, I saw this message from Alert-XXXXXXX. It was to confirm my subscription to receive email from the device system. The subject of the message was "AWS Notification - Subscription Confirmation". It seems that the device uses Amazon Web Services (AWS) to send emails. I clicked the "Confirm Subscription" hyperlink and whollaha! I started to receive emails when the device was triggered.Bottom line, the device was working all along. I was just not doing things correctly. I would suggest a re-write of the instructions by someone who is new to the process and has had pitfalls; like myself. There should not be surprises to end users when they are attempting configuration.I would suggest that you buy this thing and try it. I did use a WI-fi analyzer (app on my wireless device which determines network signal strength) to see which network connection point from my house was strongest from my house to the mailbox. That allowed me to predetermine which network router in my home to connect to. I have several wireless networks for various reasons. Anyway, so far, I am glad I did not return the device. The price was reasonable and I have tried several others which failed over time.The text messages and email messages tell you how much battery is remaining in the transmitter; so, you know when you have to switch out the batteries. The receiver takes 3 AAA Batteries. I would suggest you use the best you can afford. The device comes with the batteries already installed; my device had a 100% charge out of the box.While installing in your mailbox, if you are careful and understand a little about electronics, you can remove the cover of the transmitter and unplug the wire for the sensor. This will allow you to thread the wire through a much smaller hole you will need to drill in the bottom of your mailbox. Otherwise, you will have to drill a much larger hole; or, cut the wires and re-splice them after threading the wires through the bottom of the mailbox.I can not comment on battery life as of yet. I will be doing the final install later today. So far, I think this will work fine for me.Update: For about a week the device worked fine. I was beginning to think I was out of the woods. Then, my house had a power outage. After power was restored, the device no longer worked.1. I had to remove the device from the mailbox.2. Go to website and disconnect device by setting it to "Forget Network" (Which will only work if it is connected to the hosting/router network)3. Trigger the device to get it to Forget the network.4. Re-establish the network connectivity through my mobile device.5. Trigger the device to see if I got an alert. (I did)6. Re-Install the device in the mailbox.7. Test the device to see if I still got an alert. (I did NOT)I wish I would have returned it. I broke the case at the screw hole and can no longer return it.It is poorly designed for the range it claims.It has poor network engineering as the power outage was not handled well by the device.I imagine their in-home products suffer the same poor network engineering problem.Too bad, I was going to buy one of each of their products....Not now.Solution: I am going to find a (Long Range) driveway alert and install one of their sensors in my mailbox.